Free computer help, tech support, and over 3,820 tips for windows 7, windows vista, windows xp, digital photography, dos, internet, web browsers, electronic mail, antispyware, tweak ui, and more. We reserve the right to deny trial licenses at any time. Your customers can request support in just two clicks. Select a group to be associated with technical support, prima support or administrator. Simplehelp will automatically install the simplehelp server as a windows service.
Continuing the discussion from teamviewer alternative. How to download torrents the ridiculously easy way. Simplehelp remote support server technician perspective. Technicians can see the remote desktop, control the mouse and keyboard, textchat. Based on your download you may be interested in these articles and related software titles. Filter by license to discover only free or open source alternatives. I went ahead and purchased 5 licenses just the other day.
Sep 17, 2010 a good free av is avira antivir or avg. If a technician is remotely helping a paying customer then it is crucial that their support software lets them get their job done efficiently with zero headaches for the often. He decides to get revenge on nick by not letting jerry win his. Technicians log into your simplehelp server to connect to customer and remote. Developing an opensource teamviewersimplehelp alternative.
Simplehelp vnc mode can also be used to establish apple remote desktop connections to os x machines that have the remote management or screen sharing service enabled. The most recent installation package that can be downloaded is 296 mb in size. Windows internet digital camera tweak ui software more. Technician access technicians use this file download to log into your simplehelp server, to connect to customer and remote access computers, and to host presentations. Our antivirus scan shows that this mac download is virus free. Free computer help, tech support, and computer tips at malektips. Remote support software by simplehelp pressaboutus. Before you can connect to your clients computers with simplehelp, you must be configured as a simplehelp technician and you need a departmental id or group. When they run each respective executable or shortcut. This allows the specification of any number of redundant simplehelp servers and allows you to switch live to any secondary or tertiary redundant. Thus if a technician is working on several computers at once, that. You are of course free to continue to watch our technician do his job.
Technician access technicians use this file download to log into your simplehelp server, to connect to customer and remote. Installation is pretty straightforward following the wizard. Connected technicians can see the remote desktop, control the mouse and keyboard. High availability failover for other simplehelp applications technician client, customer client is available where a separate web server is used to direct apps towards a live simplehelp server. I have an inhouse simplehelp server setup to handle both the client and tech connections. More downloads from moog software related tags help desk ticket support software, live support chat software website, live customer support chat, coral software who support cdr format, tech support, customer service live support, sip call software supporting nokia e65, htc 3400i for pc support software free, nc dos with ntfs. Click report spyware link on the top if you found this software contains any form of malware, including but not limited to. Guide to configuring simplehelp in nethelpdesk help desk software. Alternatives to simplehelp for windows, mac, iphone, android, linux and more. The installation is very straight forward mostly youll just click next a few times. Most people capable of offering remote support would also be able to run an internetfacing service. Look through the content, which you can narrow down. Popular alternatives to simplehelp for windows, mac, iphone, android, linux and more.
The technician app is how you connect to customers or unattended machines and configure your simplehelp server. Download khalnayak theme ringtone for mobiles one of the best ringtones for free. If your download does not start automatically, choose a download location to start your download. Anyone can share their pcmaclinux computer with you simply by browsing to your usual website with the simplehelp. Enterprise guide remote support software by simplehelp. Thanks guys and yasaf i might be in touch if i get stuck thanks for the offer of help. Aug 07, 2009 the simplehelp remote support server being used by a technician to access a customers computer. Simplehelp is the simplest way for support professionals to help customers. Install windows remote support software by simplehelp. Request an extended trial to try out multiple simultaneous sessions. It includes free and legal content that you can download.
See what has changed in our latest release on our whats new page, or find all our release details on our release news page. Simplehelp download support your customers by remote access. Get a free trial of simplehelp on a private test server, or set up. Your technicians then pick who they connect to and how many sessions they join. If this is an urgent matter, you may also contact our customer support team. Download simplehelp support your customers as well as the leading brand but for a fraction of the cost. Download simplehelp a reliable and easy to use software solution that allows you to expose an embedded remote support website to your. Nov 14, 2019 also, its so much easier to record an audio cd from. Remote support apps simplehelp or screenconnect remote. I have an inhouse simplehelp server setup to handle both the client and tech.
After some research and testing we are going to go with the simplehelp software for the time being, the size we are we can take having only 5 active sessions at once. Simplehelp trial remote support software by simplehelp. No need for confusion in my first post i pointed out the server and guessed java and it certainly is. Take the following steps to run the technician console application. Easy to start, easy to join and with no downloads for viewers, connecting for external. That departmental id is used to make sure your clients are connected only to the technicians.
Virtual classroom software remote support software by. You do not need to manually start or stop the service, but can instead use the simplehelp server service to control whether the server is running. This allows the technician to use a simplehelp session as a gateway in order to connect to vnc servers that are otherwise not accessible to the technician. Simple help security documentation editshare helpdesk. Program that allows an sos technician to view and control your computer remotely using simplehelp. Simplehelp remote support software allows you to run your own support server.
Simplehelp has grown from the highly competetive remote support industry where above all we have been providing simplicity both for the host and attendee, and stability. It is to tide over the difficult times that jerry and nick turn to the oldest profession tjeme the world. Support your customers as well as the leading brand but for a fraction of the cost. Download it from your server welcome page and then check out our. This is usually a microsoft windows server, with a public ip address assigned to it, to ensure connection to anyone anywhere. The person providing the support is referred to as a technician, and the person receiving support is termed the client.
We offer free trials so that you can evaluate simplehelp within your environment to see if it meets your needs. Solarwinds take control remote support software is designed to help your business provide fast, secure it support to nearly any platform, without breaking your budget. Download files sos software synergistic office solutions. It is currently free to use in the short term, for any number of remote work users.
Once setup, an administration module allows you to set up technicians and then customers access programs. Nosso antivirus examinou esse download e o avaliou como seguro. While you can certainly browse the site for different categories of free and commercial applications, an easier method is to download and install allmyapps desktop. Everything our technician is doing can be seen on your monitor the entire time. Simplehelp creates a remote server in your chosen environment. Once installed log into your account if you made one on their website, or create a new one. If youre tired of your kids, roommates, spouse or significantother messing up the desktop or browser, or settings or just create a separate account for them to use.
Simplehelp is a service that allows one person to view and optionally interact with the workstation of another person in order to provide remote technical support. Simplehelp for mac can also be called simplehelp technician. Download and run only as instructed by an sos technical. Head over to the cdburnerxp download page then download and install cdburnerxp a small and free but powerful cd and dvd burning app. Simplehelp as i see it works much like teamviewer indeed offering much the same capabilities. A simple helpdesk ticket system programmed in php and a couple of tables in mysql. Your customers can share their machines with you to get help with difficult issues, allowing you to see and if they allow it control their computer and your software as if you were sitting at their machine.
Technician guide remote support software by simplehelp. Even better are the paid ones like nod32 be eset or norton 2008. The technician console will need to be uninstalled, and then installed from a new download from the simplehelp server. Your technicians see the customer in the waiting queue, and initiate a session.
Customer access customers use this file download to connect to your simplehelp server, to establish on demand support sessions. Simplehelp allows you to host your own remote support for a low oneoff fee equal. Installing simplehelp on windows couldnt be easier, simply download the executable and run it. Anyone can share their pcmaclinux computer with you simply by browsing to your usual website with the simplehelp client embedded in just a few. A seguinte versao e a mais frequentemente baixada pelos usuarios do programa.
Scroll through the different available videos in the section and click the download button. Monday, may 19, 2003 one of the most desired filemaker plugins is finally available. Jul 14, 2014 after some research and testing we are going to go with the simplehelp software for the time being, the size we are we can take having only 5 active sessions at once. To instruct a service to trust a simplehelp server, remove the servers url from the remote access service configuration ui, save the configuration, and then add it back again. Your customers join a central queue simply by visiting your website with the simplehelp client integrated as just one line of html. Connected technicians can see the remote desktop, control the mouse and keyboard, textchat with the customer and transfer files back and forth. Unless your continued presence has been requested by the technician, there is no need for you to stay near your computer. Finally, filemaker solution developers can simply get help that appears as they move the mouse pointer over objects. Please download the appropriate installer for the rocosc that will be. Download it from your server welcome page and then check out our technician guide. You can request a new trial license at any time by using the form above, but if you require an extended trial please let us know. I have corporate nod32 at work and my impression is that it lost some quality in last year or so. Tuesday, march 8, 2005 24u software has updated 24u simplehelp plugin, the leading interactive help plugin for filemaker pro.
126 350 538 342 951 3 1149 223 379 1277 605 965 906 516 1433 1103 1166 700 1151 1043 647 1408 859 748 697 570 336 1093 723